Louise Locock

Associate Professor and Director of Applied Research
University of Oxford


Locock is interested in projects using qualitative research methods to understand health and illness experiences, and the use of these experiences to develop more patient-centred policy and practice, including service improvement and commissioning decisions.


Her current and recent D Phil supervision topics include: patient-centred care for people with long terms conditions, use of personal health narratives for peer support, and how people use front-of-pack food labelling.

She describes her work the following way:

“Making a difference with our research is crucial and as Director of Applied Research this is now a major focus of my work. I was principal investigator of a study funded by NIHR HS&DR examining how we can use the narratives we have collected to stimulate local service redesign, working in partnership with two NHS trusts and colleagues from King's College London.

I now hold an ESRC award to extend this work, using secondary analysis of further sets of narrative interviews. I am leading a new NIHR HS&DR grant with colleagues in the University, the Picker Institute and NHS England, to explore how we can support NHS frontline staff to use different kinds of patient experience data. I am coinvestigator on a further study led by Professor John Powell on how the NHS can use online patient feedback.”

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